The Relation of Encountering Workplace Violence and Pre-Hospital Service Presentation by Yasouj 115 Technicians

Authors

  • Saeed Rahdan Department of Healthcare Management, Marvdasht Branch, Islamic Azad University, Marvdasht, Iran. Author
  • Shaghayegh Vahdat Assistant Professor, Department of Health Services Administration, South Tehran branch, Islamic Azad University, Tehran, Iran Author
  • Abbas Yazdanpanah Assistant Professor, Department of Healthcare Management, Marvdasht Branch, Islamic Azad University, Marvdasht, Iran Author

DOI:

https://doi.org/10.21276/gt0zny67

Keywords:

workplace violence, 115 technicians, emergency, pre-hospital services

Abstract

Background: Workplace violence has been increasingly known as a problem in healthcare systems. Medical emergency technicians during work encounter workplace violence. This study was conducted with the aim of investigating the relation between encountering workplace violence and pre-hospital services presentation by Yasouj 115 technicians.

Methods: This study was descriptive and of correlation type and the statistical population of the study was constituted from all technicians of Yasouj 115 emergency who were 150. For sampling, Morgan table was used and 110 employees were selected with random method. The research instrument in this study is workplace violence and pre-hospital services presentation questionnaire. Statistical analysis was performed with SPSS software and statistical tests of correlation factor and multi-vitiate variance.

Results: The results showed that there is a significant relation between encountering workplace violence and pre-hospital services presentation by 115 technicians (p<0.05). Also, there is a significant relation between workplace violence and communicational skill, treatment actions, the number of missions and scene control creativity (p<0.05). There is a significant difference between encountering workplace violence and presenting pre-hospital services by 115 technicians based on sex and type of employment (p<0.05), but there is no significant difference between pre-hospital services presentation by 115 technicians and marital status and education (P>0.05).

Conclusion: Accuracy and speed in action, creativity in scene control for preventing from contention, appropriate relation with the patient and his attendants and wide missions for incident control are effective in reducing workplace violence.

Downloads

Download data is not yet available.

References

Wells J, Bowers L. How prevalent is violence towards nurses working in general hospitals in the UK? J Adv Nurs. 2002; 39(3):230-40.

May D, Grubbs L. The extent, nature, and precipitating factors of nurse assault among three groups of registered nurses in a regional medical center. J Emerg Nurs. 2002; 28(1):11-7.

World health organization. Definition and typology of violence [on-line]. available: http:// www.who.int/ violence prevention/ approach/ definition/en/ ; 2008.

Donnelly E. Work-related stress and posttraumatic stress in emergency medical services. Prehospital Emergency Care. 2011;16(1):76-85.

Aghajanloo1 A - Haririan HR - Ghafurifard M. Violence during clinical training among nursing students of Zanjan universities of medical sciences IJNR 2011 5(17) 47-54.

Nachreiner NM, Gerberich SG, McGovern PM, Church TR, Hansen HE, Geisser MS, et al. Relation between policies and work related assault: Minnesota Nurses′ study. Occup Environ Med.

Khashayar P & et al. Efficacy of prehospital care in trauma patients in Iran. Emergency Medicine Journal, 2010; 27(6): 430-432.

Bahrami MA , Ranjbar Ezzatabadi M, Maleki A, Asqari R, Gh. AT. A Survey on the Yazd Pre-hospital Emergency Medical Services’ Performance. Journal of School of Public Health, Yazd. 2009;

Gillespie GL, Gates DM, Miller M, Howard PK. Workplace violence in healthcare settings: risk factors and protective strategies. Rehabil Nurs J. 2010; 35 (5):177-84.

Jaslow D, Ufberg J, Marsh R. Primary injury prevention in an urban EMS system. J Emerg Med 2003; 25(2):167-170.

Kuisma M, Määttä T, Hakala T, Sivula T, M. N-W, 10(7):812-5. Customer satisfaction measurement in emergency medical services. Acad Emerg Med. 2003;10(7):5-12.

Kohestani , Hamidreza, Baghchi, Nayereh, Rezaei, Korosh, Ebrahimi, Fakhar, Hamidreza, 2012, investigating factors causing workplace violence towards students of medical emergencies, applicants health journal, 2(9), 23-41

Faramarz Hadi, Riahi, Leila, Raeisi, Pouran, 2014, the relation of workplace violence and pre-hospital services by medical emergency technicains of Tehran 115 emergency, international congress of epidemiology, Tabriz University of Medical Sciences

Pascoe G. Patient satisfaction in primary health care: A literature review analysis. Eval Program Plann.2003;6:185-210.

Masoud Entezariasl, Fariba. M. The satisfaction of emergency department patients admitted to hospitals, medical university Ardabil. University of medical sciences Ardabil. 2002;8(1):20-7.

Jadidi, Ali, Safarabadi, Mahdi, Irannejad, Behrouz, Harorzni, Mehdi, 2015, investigating people satisfaction rate of emergency pre-hospital services in Arak University of Medical Sciences affiliated cities, Arak Univeristy emergency congress

Kazem Nejad, Ehsan, Poursheikhian, Majid, Vatankhah, Soudabeh, 2014, investigating the quality of providing pre-hospital emergency services of Gilan province, Gilan University of Medical Sciences, 23rd year, Trauma Journal, winter 2014, p 21-54

Judy K, Veslik J. Workplace Violence: A Survey of Pediatric Residents. Occup Med (Lond).2009; 59(7):472-5.

Gillespie GL, Gates DM, Miller M, Howard PK. Workplace violence in healthcare settings: risk factors and protective strategies. Rehabil Nurs J. 2010; 35 (5):177-84.

Downloads

Published

29.03.2024

Issue

Section

ORIGINAL ARTICLES ~ General Surgery

Similar Articles

1-10 of 498

You may also start an advanced similarity search for this article.